A lot of persons who begin using their first hosting account, or switch companies, frequently have enquiries with regard to how specific procedures are completed or come across complications when setting up different things such as emails, website settings, and so on. That is the reason why, many hosting companies have compiled documentation with frequently asked questions and problems so as to help their clients receive info quickly and easily. Consequently, the client support team can concentrate on real problems that given customers may be encountering, as the solution for the smaller things will be available on the web and clients will be able to tackle them without contacting the customer care staff. Having detailed documentation is vital, particularly for new customers with no practical experience whatsoever, because the hosting service involves a large amount of features and lots of individuals can become confused about what to do. A good knowledge base can both help you complete the things that you want and acquaint yourself with how the hosting service works as a whole.

Extensive Online Documentation in Web Hosting

If you order a web hosting plan through us, you’ll get access to our exhaustive online help documentation where you will see information about more or less everything connected to our hosting services. The topics vary from how to set up an email address on your hand-held device, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-comprehend way and offer step-by-step guides on how to execute a specific operation inside your Hepsia hosting Control Panel. You can also find info that’s not directly connected to Hepsia, for instance one that concerns Internet apps on your PC. The complete archive of articles will be located in the Control Panel’s Help section, but those that are relevant to a particular Control Panel section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you’ll be able to learn pretty much everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated hosting service include thorough online help documentation where you will see info about all the functions that our custom-built Hepsia Control Panel comes with, together with solutions to different questions and problems that you could bump into. All configuration manuals offer detailed instructions, so you won’t have to worry about missing something if you’re intending to export a database, for example. The troubleshooting articles cover a variety of feasible reasons for certain problems and the solution for each one of them, so in case you are unable to send email messages although you have the correct outgoing mail server settings, for instance, you can quickly see what the reason for this might be and rectify the problem with several clicks of the mouse in your email client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find applicable articles in each single section. If you’d like to check out all help articles, you can use the Help menu, which is located in the upper right-hand side of the window.