One of the common reasons to get a server of your own is that you'll have 100 % control over the software environment and you'll be able to install anything you need. This will allow you to run apps which need certain software to be present on the machine, which is not possible with a shared hosting server in which you could install software only within the account, but not on a root level. In case you aren't very familiar with this sort of matters, nevertheless, you might face difficulties since managing a hosting server of your own differs from managing a standard shared web hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, hence our administrators will be able to deal with a variety of tasks which should be carried out or can resolve a variety of problems that you could face.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server packages that we offer and you can add it either during the signup or at any time later using your billing Control Panel. It includes 60 minutes of custom work on your hosting server, so our admins could assist you with software installation or setup. They'll also troubleshoot any piece of software you have already installed in the event that it does not work efficiently, so you will not need to waste time to find out what's wrong since they can help you in a very quick and professional way. Because this is a one-time upgrade, you could get it only when you need it and if a given task takes shorter time, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is useful in case you are unable to do something yourself or if you have our Managed Services upgrade, but the half an hour of custom work it provides aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated service and as long as you add it, our expert admins shall be able to help you with everything on your machine. Such as setting up any third-party software that you might want to use on the server and troubleshooting any script which performs badly or does not run at all. Our upgrade features sixty minutes of work and if a specific task isn't very time-consuming, we shall add the remaining time to your account. You will be able to discover how many minutes are left inside your billing CP and use them anytime you require support again. The Installation & Troubleshooting upgrade can be ordered at any time, so in the event that you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you require assistance later on, you'll be able to add it from the server billing area. Half an hour of custom work are included in our Managed Services pack as well, but if you require additional work to be performed on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the best feasible way.