1 hour ticket response
Quick assistance is our primary objective and that’s why we’ve got a team of skilled customer service technicians who are ready to offer a swift answer to any question that you may possibly have. Just post your client support ticket from your Online Control Panel and we will reply within one hour in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute tech support ticket response time.
An Excellent Customer Support Service
Our technical support engineers have immense experience in the Linux web hosting business and are skillful enough to deliver a rapid answer to your problem. If, however, the problem at hand is not within the competence of a customer service technician, the tech support ticket will be sent to a developer or sysadmin for further investigation.
An Intuitive Help Section
In the Online Control Panel you can find an easy–to–browse Help section where you can find quick hints on how to use our services. You can get the answers to your inquiries in our F.A.Q. library, find more information in the web hosting account management articles or check out our step–by–step video tutorials.
